Privacy Policy

1. Who We Are

This Privacy Policy applies to Springfield Insulation Company ("we," "us," or "our"), a home insulation contractor located at 105 S 7th St Ste 4, Springfield, IL 62701. Our website is located at www.springfieldinsulationcompany.com. If you have questions about this policy, contact us at estimates@springfieldinsulationcompany.com.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide

When you submit a contact or estimate request form on our website, we collect your name, phone number, email address, and any details you include in your message about your property or project. We use this information solely to respond to your inquiry and to schedule or perform insulation services.

Information collected automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used to understand how visitors use our website and to improve its performance. We use Google Analytics and may use similar tools for this purpose.

3. Cookies

Our website uses cookies, which are small text files stored on your device. Cookies help us remember your preferences and understand how you use our site. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some features of our site may not function as intended. Third-party services such as Google Analytics also use their own cookies to collect usage data.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or service appointments.
• Communicate with you about your project before, during, and after work is performed.
• Improve the content and functionality of our website.
• Comply with applicable laws and regulations.
• Protect against fraudulent, unauthorized, or illegal activity.

We do not sell your personal information to third parties. We do not use your contact information for marketing purposes unless you have given us clear permission to do so.

5. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party vendors who assist us in operating our website or communicating with you, such as form providers (Tally) and analytics services (Google Analytics). These providers are contractually obligated to handle your data only as directed by us and in accordance with applicable law.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

6. Data Retention

We retain the information you provide for as long as necessary to fulfill the purpose for which it was collected, including any legal, accounting, or reporting requirements. Contact and estimate request data is generally retained for up to three years after your last interaction with us, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us at estimates@springfieldinsulationcompany.com.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your information, subject to legal limitations.
• The right to opt out of certain uses of your information.

To exercise any of these rights, contact us at estimates@springfieldinsulationcompany.com or call (217) 572-9991. We will respond to your request within 30 days.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no transmission of data over the internet or electronic storage system is fully secure. We cannot guarantee the absolute security of your information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

10. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: